IT support
Daily office work requires staff to receive assistance in resolving issues with computer systems and peripheral devices.
We provide remote IT support and on-site visits for a broad range of technical issues on a subscription basis. Our IT specialists are highly trained to handle all technical challenges. Whether it’s hardware, software, or network-related problems, we have the expertise to get you back on track quickly and efficiently.
Remote IT Services
Many issues can be resolved remotely. Our IT support specialists can connect to your devices via the internet to diagnose and fix problems. This process involves using remote access software, allowing us to control your computer or other devices without the need for an on-site visit.
On-Site visits
When a problem requires on-site intervention, our skilled IT specialists are ready to assist. They will come to your workplace to provide fast, professional service, working to minimize any disruption to your business operations.
Monitoring
By actively monitoring your systems, we can address potential issues before they occur. We provide continuous monitoring of your IT infrastructure to ensure it operates at optimal efficiency.
Data protection
Your data security is our top priority. We apply the best practices and the most advanced technologies, such as firewalls, robust antivirus solutions, encryption, and access control systems, to protect your information from cyber threats.
Proactive support
Proactive maintenance keeps your IT infrastructure and software updated, helping to minimize the risk of downtime, viruses, and system failures.
Guaranteed Response Time (SLA)
At Simplex Systems, we know that timing is crucial in resolving issues. Our IT specialists ensure a quick and effective response as soon as a problem arises.
Sales services
We offer a wide range of high-quality IT products designed to meet both your business needs and personal preferences. As partners with top software and hardware providers, Simplex Systems is able to offer the latest technologies available on the market. Whether you need operating systems, office software, networking equipment, servers, computer systems, or peripherals, we’re here to help you find the perfect solution. Our team of experts is ready to consult, recommend, and deliver the best products for your business or home use.