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header_font_size=”50px” header_line_height=”1.3em” text_orientation=”center” header_font_size_tablet=”30px” header_font_size_phone=”34px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_divider color=”rgba(7,80,191,0.26)” divider_weight=”140px” disabled_on=”on|on|off” _builder_version=”4.27.0″ max_width=”1px” module_alignment=”center” height=”140px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.27.0″ background_enable_image=”off” background_size=”initial” background_position=”bottom_right” background_horizontal_offset=”-34%” custom_padding=”3px||34px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Why don\u2019t you have \u201cplans\u201d like other IT companies? We want to see prices before we even contact you.” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]You\u2019ve seen them \u2014 \u201cStarter Plan\u201d, \u201cPremium Plan\u201d, \u201cBest Seller Plan\u201d. Great\u2026 if IT support were like a TV subscription. But it\u2019s not. And we don\u2019t work that way. Every business has different systems, priorities, risks, and goals. Giving you a price before we understand your setup would be careless. We believe every company deserves a tailored solution \u2014 not a prepackaged template.[\/et_pb_toggle][et_pb_toggle title=”Isn\u2019t it cheaper to just call the guy who \u201cknows computers\u201d when something breaks?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]At first glance \u2014 yes. Just like it\u2019s cheaper not to change the oil in your car. It works\u2026 until it doesn\u2019t. When systems aren\u2019t maintained and everything crashes, the \u201ccomputer guy\u201d shows up \u2014 but he\u2019s not a team. There\u2019s no plan. No strategy. And when your server stops working at the end of the month or ransomware locks your accounting, that \u201ccheap\u201d fix becomes the most expensive thing in your business.[\/et_pb_toggle][et_pb_toggle title=”How fast do you respond to issues?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]Depends \u2014 are we talking \u201cmy Outlook isn\u2019t working\u201d or \u201cthe entire team is down\u201d? For critical issues, we respond immediately. We don\u2019t watch the clock \u2014 we watch the situation. Our SLA outlines clear response times. In urgent cases, we\u2019re often there before you even expect us.[\/et_pb_toggle][et_pb_toggle title=”We\u2019re a small company \u2013 probably not worth your time?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]If you have systems that shouldn\u2019t go down \u2014 then you\u2019re definitely worth our time. Small businesses often can\u2019t afford an internal IT team. That\u2019s where we come in. For us, size doesn\u2019t matter. Attitude does. We\u2019re here for those ready to take their business seriously.[\/et_pb_toggle][et_pb_toggle title=”What if we\u2019re not happy \u2014 can we cancel?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]Of course. No \u201cgolden handcuffs\u201d, no fine print. If we\u2019re not delivering value, you owe nothing more. Some of our clients have been with us for over 15 years \u2014 not because they\u2019re tied to us, but because they choose to stay. We don\u2019t hold onto clients with contracts \u2014 we do it with results.[\/et_pb_toggle][et_pb_toggle title=”How do you guarantee you won\u2019t waste our time?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]With a contract, SLAs, transparency, and experience. But most importantly: we work with you long-term, not just on-demand. We think ahead \u2014 spotting problems before they happen.[\/et_pb_toggle][et_pb_toggle title=”What if I don\u2019t understand IT at all?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]That\u2019s perfectly fine \u2014 you\u2019re not supposed to. We don\u2019t expect you to speak our language. Our job is to understand your business, not the other way around. We explain everything clearly \u2014 no confusion, no jargon, no unnecessary complexity.[\/et_pb_toggle][et_pb_toggle title=”So what exactly do you do? Just fix computers?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#3d8ac9″ open_icon_color=”#3d8ac9″ _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”21px” box_shadow_color=”rgba(3,40,128,0.129)” global_colors_info=”{}”]Yes \u2014 and a lot more. We manage your entire IT environment: computers, servers, networks, security, backups, licensing, and more. We\u2019re not just \u201cthe tech guys you call when something breaks\u201d \u2014 we\u2019re the IT department you didn\u2019t know you needed. With structure, forward-thinking, and accountability \u2014 just like part of your internal team.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”off|off|off” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||0px|||” saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/simplexsystems.bg\/en\/contacts\/” button_text=”Contact us” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#4394d0″ button_border_width=”10px” button_border_color=”#4394d0″ button_border_radius=”100px” button_letter_spacing=”1px” button_font=”|on||on|” button_use_icon=”off” custom_margin=”||28px|||” animation_style=”zoom” animation_delay=”100ms” animation_intensity_zoom=”6%” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”50px” box_shadow_spread=”5px” box_shadow_color=”rgba(114,114,255,0.4)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Straight Answers to Common QuestionsYou\u2019ve seen them \u2014 \u201cStarter Plan\u201d, \u201cPremium Plan\u201d, \u201cBest Seller Plan\u201d. Great\u2026 if IT support were like a TV subscription. But it\u2019s not. And we don\u2019t work that way. Every business has different systems, priorities, risks, and goals. Giving you a price before we understand your setup would be careless. We […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-246338","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/pages\/246338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/comments?post=246338"}],"version-history":[{"count":12,"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/pages\/246338\/revisions"}],"predecessor-version":[{"id":246371,"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/pages\/246338\/revisions\/246371"}],"wp:attachment":[{"href":"https:\/\/simplexsystems.bg\/en\/wp-json\/wp\/v2\/media?parent=246338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}